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Laptop repairs & upgrades

Tell Prime Computers what your laptop needs. Share the device model and symptoms so we can review your request and discuss the next steps.

Repair support

Describe what is going wrong, when the issue started and any error messages you see. Include photos in your repair request when they help explain the problem.

The team will review your device details before confirming the available repair options, cost and timing.

Upgrade advice

Considering more memory or storage? Tell us your exact laptop model and how you use it. Compatibility depends on the device, so discuss the options before choosing parts.

How a repair request works

  1. Submit your name, email, device details and a description of the problem.
  2. Keep the reference supplied after your request is received.
  3. Use the tracking page with your reference and email to check progress.